Sandra Elam – Sandra Elam

Technical writers: solitary creatures or team players?

Some writers are solitary creatures. When I think of a novelist, I think of someone alone in a cabin in

Which qualities make a successful technical writer? I believe they are the same qualities that make a successful journalist. Both

For more than a year, I resisted upgrading my laptop to Windows 11—because I was content using Windows 10. I

Has anyone ever said to you with a condescending smile, “Well, you don’t need to understand that.” The implication is that you

I started out believing that the only kind of “real” writer is a fiction writer. The kind that writes novels.

I’ll never forget the strangest criticism someone once gave me about a software manual I had written: “Your writing is

We’ve all heard people say, “I can’t edit my own work.” But as a technical writer, editing skills are essential.

When my children were preschoolers, I heard Charles Sykes, author of Dumbing Down Our Kids, explain why many kids can’t

I once learned the hard way that hiring a person who does not meet the minimum qualifications for a job

For these user guides, my tasks included research, design, writing, editing, formatting, and publishing. Samples do not contain any proprietary